Learn how your appliance is supposed to operate so you can determine if it is malfunctioning.
The flex-tray's cubes are in the shape of little ingots. Apparently the cube shape was more pleasing than that of the Whirlpool compact icemaker's crescent shapped cubes. The cost of a second synchronous motor was saved by driving the icemaker gears and the defrost switch actuater gears with one motor. This requires that the icemaker stay in it's normal location for the refrigerator to operate!
The Whirlpool flex-tray icemaker gets its name from the way it makes ice. It basically puts water in a plastic ice cube tray, freezes it, tips it upside down and twists it to dump the cubes into a bin - much the same way you would make ice manually using a flexible ice cube tray.
Whirlpool put most of these icemakers in Sears Kenmore refrigerators in the 1970's. They were eventually replaced by the more reliable compact icemaker but not before thousands of them were produced. There are many survivors so here is the information you will need to keep them going:
The problems are listed in the order that they occur most frequently. The repair procedures are designed to be printed out by your Web browser for reference while making the repairs.
Replacement Part Numbers
Two such units were produced. One was number 628385 (now number 4389196) and designed for use in 22 cubic ft. Whirlpool/Kenmore top-freezer models. The other, part number 628384 (now number 4389195) for all other models.
All of the information in these Appliance Clinic procedures is provided FREE OF CHARGE. No liability is assumed by the author for the accuracy of the contents or damages caused by the use of these procedures.