Home Page > Troubleshooting and Repair > Sears and Whirlpool Direct Drive Washer > Timer Pause
Proper Operation
Learn how your appliance is supposed to operate so you can determine if it is malfunctioning.
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Most Whirlpool built direct drive washers use what is referred to as a 'neutral drain' transmission. With that transmission design, when first going into spin the transmission is in 'neutral' which allows the motor to just turn the pump to drain the machine. After a set period of time the motor stops. When the motor restarts again the transmission 'shifts into gear' to allow the motor turn both the pump and start spinning the tub.
The timer must pause the washer motor briefly between drain and spin. If that pause does not occur, the washer will drain all the way through the spin part of the cycle until the timer comes to the end of the cycle without the washer ever spinning.
A failure of the timer to pause the motor could be because of shorted or 'stuck' contracts inside the timer or a damaged internal timing cam. In either case the timer would usually need to be replaced.
To verify such a failure, a simple test is available. Start a wash and let the washer get to the point of draining. Once most of the water is removed from the tub, open the lid long enough for the motor to come to a complete stop (usually 8-10 seconds). Once completely stopped, close the lid again. If the washer then starts spinning, it is a fairly good sign the timer is missing the pause and likely needs to be replaced. If the timer pauses but the transmission remains in 'neutral', an internal problem with the transmission is likely.
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